Refund policy

Return & Refund Policy

At SFX (Six Figure Xperience), we value hygiene, quality, and customer satisfaction. Due to the nature of our products, all sales are final. Please read the policy below before placing your order.

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🛑 All Sales Are Final

We do not accept returns or exchanges on any products, including wigs, bundles, closures, or frontals due to sanitary and hygiene reasons.

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❌ No Refunds

We do not offer refunds unless there was a mistake on our end (e.g., you received the wrong item). In such cases, please contact us within 24 hours of receiving your package with a clear photo and order number.

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📦 Damaged or Wrong Items

If you received the wrong item or your order was damaged during shipping:

• Contact us within 24 hours of delivery

• Include your order number, photos of the item, and packaging

• We will review your request and issue a replacement if applicable

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✅ Order Accuracy

Before placing your order, double-check all product selections, shipping information, and payment details. Once an order is placed, changes cannot be guaranteed.

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📧 Contact Us

For any concerns, please email us at [youremail@example.com] with the subject "Order Issue – [Your Order #]".